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All Journal JURNAL BISNIS STRATEGI Jurnal Administrasi Bisnis Benefit: Jurnal Manajemen dan Bisnis MANAJERIAL Jurnal Riset Bisnis dan Investasi
Sri Raharso
Jurusan Administrasi Niaga, Politeknik Negeri Bandung
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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Journal : JURNAL BISNIS STRATEGI

 1 
INOVASI DI INDUSTRI ECERAN : MAMPUKAH BERPERAN SEBAGAI MEDIATOR ANTARA ORIENTASI PASAR DAN KINERJA ORGANISASI Raharso, Sri
JURNAL BISNIS STRATEGI Vol 15, No 1 (2006): Juli
Publisher : Magister Manajemen, Fakultas Ekonomika dan Bisnis Undip

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1197.227 KB) | DOI: 10.14710/jbs.15.1.70-83

Abstract

Market orientation has been identified as a managerial focus which can enhance firm performance.  However, this assumption increasingly is met with skepticism. There is no unequivocal evidence as to if and when market orientation has a positive impact on business performance. The exact mechanisms concerning performance enhancement are not fully understood. Current research proposes that the mechanisms by which market orientation enhances performance relies on the existence of aninnovative culture.  Innovativeness mediates the relationship between market orientation and performance.
FAKTOR - FAKTOR YANG MEMPENGARUHI KEPUASAN DAN KESETIAAN WISATAWAN Raharso, Sri
JURNAL BISNIS STRATEGI Vol 14, No 2 (2005): Desember
Publisher : Magister Manajemen, Fakultas Ekonomika dan Bisnis Undip

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (904.182 KB) | DOI: 10.14710/jbs.14.2.143-154

Abstract

The conceptual framework is proposed that investigates the effects of service quality, image, and price on perceptions of customer satisfaction and loyalty.  To test the framework, validity and of reliability analysis, factor analysis, and multiple regresion are applied to data collected from 203 tourist in Bogar Botanical Garden. The result of the study indicate that service quality positively related to satisfaction and loyalty variables.  While price and organizational image variables in the reality not have significant influence to satisfaction variable. Price variable only owning influence directly to loyalty. Besides, image variable in the reality nor have significant influence to loyalty. While satisfaction variable alone, owning weak influence to loyalty. Thereby, variable of service quality represent very dominant variable in influencing  customer satisfaction and loyalty.
PERAN PERCEIVED ORGANIZATIONAL SUPPORT TERHADAP KOMITMEN AFEKTIF Raharso, Sri
JURNAL BISNIS STRATEGI Vol 16, No 1 (2007): Juli
Publisher : Magister Manajemen, Fakultas Ekonomika dan Bisnis Undip

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (782.776 KB) | DOI: 10.14710/jbs.16.1.25-35

Abstract

This studies examined the interrelationships among work experiences. perceived organizational support (POS), and affective commitment among 220 employees at four public organizations in Bandung. Result indicated that POS mediated positive associations of organizational rewards, prosedural justice, dan supervisor support with affective commitment. These result suggest that favorable work conditions operate via POS to increase affective commitment.
Co-Authors Fauziyyah, Fuzi Maya Setyawardani, Maya Nova, Suherlan Pravitasari, Endyastuti Putra, Gian Rachmana Putri, Gina Annisa Putri, Mariza Cindo Setiawardani, Maya Sholihati Amalia Sri Surjani Tjahjawati Sri Suryani Tjahyawati, Sri Suryani Yasyifa, Afina Azka Yasyifa, Afina Azka